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Organizations

Organizations allow teams to collaborate under a shared billing plan and centralized administration.

What is an Organization?

An organization is a container for users that provides:

  • Shared billing - One subscription managed by organization owners covers all members
  • Centralized administration - Owners and admins manage members
  • Team collaboration - Create groups owned by the organization

An individual user is simply a one-person organization. An email address may only be associated with a single Clink organization.

Organization Roles

RoleCapabilities
OwnerAll capabilities + delete org + transfer ownership + manage billing
AdminInvite/remove members, create groups
MemberUse org resources, create personal groups

Managing an Organization

Via Web Dashboard

  1. Go to app.clink.voxos.ai
  2. Navigate to Organization
  3. Name your organization and invite members

You must terminate your subscription and account to join a different organization.

Subscription Conflicts

If you have an existing Clink account when accepting another organization's invitation:

  • You'll be prompted to terminate your personal account
  • Your prorated balance will be refunded
  • You'll use the organization's subscription going forward

Member Management

Changing Roles

Only owners can change member roles:

  1. Go to Organization
  2. Find the member in the list
  3. Use the role dropdown to change their role

Removing Members

Admins can remove members:

  1. Go to Organization
  2. Click Remove next to the member
  3. Confirm removal

The removed member's personal groups remain theirs, but they lose access to organization groups.

Leaving an Organization

Members can leave at any time:

  1. Go to Organization
  2. Click Leave Organization
  3. Confirm
Owner Cannot Leave

The organization owner cannot leave. Transfer ownership first or delete the organization.

Deleting an Organization

Only the owner can delete an organization:

  1. Go to Organization > Danger Zone
  2. Click Delete Organization
  3. Type the organization name to confirm
  4. Click Delete

Grace Period

After deletion:

  • The organization enters a 14-day grace period
  • Members are removed immediately
  • Pending invitations are cancelled
  • A recovery email is sent to the owner
  • After 14 days, all data is permanently deleted

To restore during the grace period, use the recovery link in your email.

Organization Billing

Organizations have a single subscription that covers all members:

TierMembersGroupsClinks/Day
Free3150
Starter103300
Pro50Unlimited2,000
Team100Unlimited10,000
EnterpriseUnlimitedUnlimitedCustom

See Pricing for current pricing.

Managing Billing

Owners and admins can manage billing:

  1. Go to Billing
  2. View current plan and usage
  3. Upgrade/downgrade as needed

Best Practices

When to Create an Organization

Create an organization when:

  • Multiple people need shared access to resources
  • You want centralized billing for your team
  • You need admin control over who can access what

Naming Conventions

Use clear, recognizable names:

  • your-company-name - Your company
  • team-name - A specific team
  • project-name-org - A project with multiple collaborators

Role Assignment

  • Owner - Typically the primary account holder or billing contact
  • Admin - Team leads or project managers who need to manage members
  • Member - Everyone else who needs unprivileged access

Organization Groups

Organizations can create org-owned groups:

  • All org members can access org groups
  • Groups persist even if the creator leaves
  • Useful for team-wide communication channels

Create org groups via the Organization > Groups section.